Using Centenary Yoga Continuous Payment Authority (CPA) for 12 month Self-Care Memberships (SCM)
Centenary Yoga offers our customers the opportunity to set up a Continuous Payment Authority, whereby customers can safely and securely provide their credit card details and Centenary Yoga will take the payment following the parameters laid out by the customer. Centenary Yoga will be using Paypal as our CPA partner.
Centenary Yoga offers two agreements when setting up CPA:
Limited Recurring Payments Agreement
Centenary Yoga can take variable payments at any time, within limits that you, the customer, and Centenary Yoga have agreed:
- The total amount payable
- The payments interval
Centenary Yoga will ask you to allow an amount, up to a specified limit, to be debited from your card either at any time or a fixed interval.
The amount and interval may both be subject to limitations depending upon the limited agreement option chosen.
This allows payment to take place at any time or at a fixed interval. Payments will run for a 12 month period only.
Centenary Yoga will specify the amount to be collected from your card/Account based on the Self Care Membership package you have chosen.
- Initial payment for Bliss SCM is $579.30 then $79.30 per week for 51 weeks
- Initial payment for Harmony SCM is $559 then $59 per week for 51 weeks
Once you have accepted the terms, initial payment will take place immediately unless it is not currently permitted because of the limitations set in the agreement.
Centenary Yoga can change the amount once the agreement has been created, but only within the limit originally agreed with the client.
An agreement can be cancelled by you at any time.
Regular Recurring Payments Agreement
Centenary Yoga will ask you to allow a fixed, agreed amount to be debited from your card automatically at a regular fixed interval.
This allows payments to take place at a regular weekly interval. Payments will continue for 12 months only.
A regular agreement can initiate the payment whenever it is required.
The amount has to be agreed only once by you at the creation of the regular agreement.
You can change the amount once the agreement has been created.
Note that the change must be made at least 5 days before the next payment is due.
An agreement can be cancelled by you at any time.
What happens when you make a payment?
We will immediately deduct the amount from your specified account. Your monthly invoice which is available from centenaryyoga.com.au will details any payments made during the course of the month. You will also receive and email confirmation at the point the payment is taken. The email will be generated by centenaryyoga.com.au.
What happens when you set up regular payments?
Regular payments will be made via your chosen credit or debit card. It should be noted that this is not a Direct Debit therefore payments are not covered by the Direct Debit Guarantee. We will use a Continuous Payment Authority (CPA) that allows us to attempt to transaction payments after a previous failed payment attempt. The advantage of CPA is that you will not incur any charges directly from us or your bank for a failed payment that you could incur with a direct debit. However, you may be charged by your bank for overdraft fees or other fees related to your balance.
The initial payment will be deducted from your specified account, we will then deduct the outstanding payments on the payment due dates indicated in your confirmation email. Where the due date is not a business day, we will withdraw from your funds on the next business day. The payments will cease on the last due date listed in your regular payments. You will receive and email 2 months before the conclusion of your membership. You may choose to roll over and renew your membership and a new CPA will be generated.
You will receive a confirmation email when the payment schedule has been paid in full.
What happens if you need to change your regular payments?
For any changes to be made please contact Sarah on 0468 334 636 as soon as possible. We can then make the necessary amendments.
If you want to cancel your regular payments.
You must notify us at least 10 business days before the next scheduled transaction. To cancel your regular payments please telephone Sarah on 0468 334 636 .
If you need to update your account information.
Please call Sarah on 0468 334 636 at least 10 business days before the next scheduled transaction for the update to take effect.
If a transaction is refused by your financial institution.
If your regular payment is declined for any reason, including insufficient funds, closed account, or unauthorised account, Centenary Yoga will contact you on the email address provided when setting up the agreement and making your first payment. This email will notify you that payment has failed. It shall inform you that we will attempt to transact payment on each working day for the subsequent 2 working days. If the transaction is still refused after the 3rd attempt, the regular payments will be cancelled. Both parties will receive an email from Centenary Yoga informing us that the payment schedule has been cancelled.
If you wish to make a complaint.
To raise any issues of concern you may email firstname.lastname@example.org or call Sarah on 0468 334 636, quoting your Agreement Number and the details of your complaint. We will aim to respond to you within 7 business days.
We may share information we collect about you with external service providers. Our agreements with these service providers require that they protect your information and only use it to carry out the services they are performing for you.
If you think your account has been accessed without your permission, contact us immediately on 0468 334 636 . We also advise you to contact your financial institution.
Subject Access Requests
You have the right to ask us to see the personal information that We hold about You (this is known as a ‘subject access request’) by writing to us. We may charge You a Subject Access Request Fee of no more than $5 for each subject access request that You make. We will generally respond to a subject access request within 15 calendar days of receiving: (a) the Subject Access Request Fee; (b) information that We need in order to identify You; and (c) the information You need.
Client Transfer and IPR Conditions.
Conditions of use
- Access and use of Centenary Yoga courses and materials
- Materials provided in this and any Centenary Yoga membership and/or course can be used during normal daily activities and must not be used in a separate business in its own right unless with written permission.
- Clients must not make copies of Centenary Yoga programs or IP.
- Social media content may be shared unreservedly.
- Personal rights
Client rights and access are personal, limited and non-transferable unless with written permission.
- IPR notice
The client acknowledges that Centenary Yoga is the owner of the intellectual property rights of the Centenary Yoga brand and does not acquire and is not granted any rights to use those intellectual property.